Care Options for those without a Family Doctor or Nurse Practitioner

A new initiative for residents of Tillsonburg and surrounding area

Are you a resident of Oxford County without a Family Doctor or Nurse Practitioner? A new temporary unattached care clinic has been established in the Town of Tillsonburg to support individuals who do not currently have Family Doctor or Nurse Practitioner.

The Tillsonburg Unattached Care Clinic is operated by the Ingersoll Nurse Practitioner-Led Clinic (NPLC). The collaborative initiative has been made possible through funding from the Town of Tillsonburg and with the support of Oxford OHT partners, including the Ingersoll Nurse Practitioner-Led Clinic, Roulston’s Pharmacy – Tillsonburg, Tillsonburg District Memorial Hospital, and the Thames Valley Family Health Team.

This is not a walk-in clinic and appointments must be booked in advance. See below for details on how to book an appointment.

Who is this clinic for?

Don’t Have a Family Doctor or Nurse Practitioner? We’re here to Help!

Patients are eligible for care if they:

  • Live in the Town of Tillsonburg or Oxford County
  • Have no Family Doctor or Nurse Practitioner

Available Services at the Unattached Care Clinic:

The Tillsonburg Unattached Care Clinic provides scheduled, pre-booked appointments for a range of non-emergency health concerns, including:

  • Minor Illnesses: Colds, sore throats, urinary tract infections, skin rashes, etc.
  • Minor injuries: Sprains, strains, and other mild injuries.
  • Other Services: Sexual health, prenatal care, prescription renewals (excluding narcotics), bloodwork, cancer screening, vaccinations, and specialist referrals.

If you have a health concern that is not listed above, please call the clinic to see if the team is able to assist you with your health care needs. 

This is not a walk-in or urgent care clinic. Appointments are required.

The following services are not available:

  • Emergency Care – Call 911 or go to your nearest Emergency Department.
  • Medical Notes –  Forms for employers, insurance, drivers license medical or disability applications.
  • Prescription Renewals for narcotics.

Location:
Roulston’s Pharmacy
12-671 Broadway St., Tillsonburg, ON N4G 3T1

Hours:
Monday to Friday
8:30 am – 4:00 pm

The Clinic will be closed on weekends and statutory holidays.

Book an appointment:
Call 519-544-1185 during clinic hours

Frequently Asked Questions for Community Members

  • What does “unattached” mean?

    “Unattached” means you do not have a Family Doctor or Nurse Practitioner responsible for your ongoing care.

  • Do I need to live in Tillsonburg?

    You must live in Oxford County to be eligible. Residents from Tillsonburg and surrounding areas are welcome.

  • Who will provide my care at the clinic?

    The Clinic is operated by the Ingersoll Nurse Practitioner-Led Clinic. A welcoming, experienced team – including a Nurse Practitioner, a Registered Practical Nurse and Medical Office Assistant– help patients get the care they need.

    If additional services are needed, the clinic team may refer you to other healthcare providers or community resources to support managing your healthcare needs.

  • What should I bring to my appointment?

    • Your health card
    • A list of current medications
    • Relevant medical history or documents
  • Will I be assigned a permanent provider?

    No. This clinic provides care to those who do not have a Family Doctor or Nurse Practitioner. This clinic does not assign or roster patients to Family Doctors or Nurse Practitioners.

    You are encouraged to register with Health Care Connect to be matched with a Family Doctor or Nurse Practitioner, when space becomes available. Visit https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner or call to register.

    To learn what other care options are available for those without a Family Doctor or Nurse Practitioner, visit: https://oxfordoht.ca/primary-care-resources-without-a-family-doctor-or-nurse-practitioner/

  • Why is the clinic temporary?

    The clinic will operate for one year from its opening date, with the goal of securing ongoing provincial funding to remain open. We know access to primary care is a growing concern, and we’re committed to finding sustainable solutions for the community.

  • I have a child under 5, can they go to the clinic?

    Yes, the clinic is for all ages.
    However, we encourage you to also explore the Oxford County Community Health Centre’s First Five program. This is a program for children aged 0-5 years old who do not have current access to primary care, and/or do not have an Ontario Health Card.
    Please note that the First Five Program does not offer episodic care (e.g., for sick visits). The program focuses on:

    • Well-baby and well-child visits
    • Vaccinations
    • Navigation and social supports for families

Information for Providers

Can I refer a patient to the Tillsonburg Unattached Care Clinic?
Patients are not referred to the Unattached Care Clinic. Any eligible patient without a Family Doctor or Nurse Practitioner can schedule an appointment.

Who is this clinic suitable for?
Any resident of Oxford County who is unattached (has no Family Doctor or Nurse Practitioner).

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