Updates to the Community

IMPORTANT PATIENT UPDATE

• What does this mean for you if you have been receiving care from the TUCC?

  The TUCC team has contacted patients to discuss becoming a patient of the OCNPLC. If you have not heard from the TUCC team, please contact the clinic.

• I agreed to become a patient of the OCNPLC. What happens next?

  You will continue receiving care from your existing care team. If any additional information is needed, the clinic will contact you.
  You will continue to be seen at the current TUCC location, located inside Roulston’s Pharmacy until the new OCNPLC location opens in late 2026 or early 2027. The OCNPLC will notify patients when the new location opens.
  The OCNPLC has new contact information. Please update your records and share it with your pharmacy and specialists and anyone who may contact the OCNPLC on your behalf.
  Phone: 519-926-6752
  Fax: 519-926-6753
  Website: ocnplc.ca

• What if I decided to find another primary care provider rather than become a patient of the OCNPLC?

  It is your choice to not become a patient of the OCNPLC and that is okay.
  That means you will no longer be able to receive care at the current clinic location or the future OCNPLC location after September 8, 2026.
  Finding another primary care provider
  The best way to find a Family Doctor or Nurse Practitioner is to register with Health Care Connect.
  Register by phone by calling: 811
  Register online: https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner
  Be sure to have your Health Card number (OHIP card) ready when you register.
  Once you are registered, a Care Connector will contact you by phone or email and help connect you with a Family Doctor or Nurse Practitioner who is accepting patients and is located as close to your home as possible.

• I am looking to book my first appointment with the Tillsonburg Unattached Care Clinic but it is after September 8, 2026. What do I do?

  You will not be able to book an appointment as the Tillsonburg Unattached Care Clinic has transitioned to the Oxford County NPLC.
  Use the linked resource to assist in finding the right services in Oxford for your care.
  In the meantime, register with Health Care Connect to be matched with a primary care Family Doctor or Nurse Practitioner in Oxford.

• Do I need to do anything to become a patient of the OCNPLC?

  If you previously had an appointment at the TUCC, the care team has discussed becoming a patient of the OCNPLC with you. Please follow the instructions they provided.
  If you are unsure whether any action is required, contact the clinic for help.
  If you have never visited the TUCC and are interested in becoming a patient of the OCNPLC, register for Health Care Connect or visit the OCNPLC website.

• What is the Oxford County Nurse Practitioner-Led Clinic (OCNPLC)?

  The Oxford County Nurse Practitioner-Led Clinic (OCNPLC) is a primary care clinic that provides ongoing care through a team-based model led by Nurse Practitioners. The clinic was previously known as the Ingersoll Nurse Practitioner-Led Clinic (INPLC). For more information, please visit the OCNPLC website.

• Update: June 2026

  Primary Care Services in Tillsonburg: Update to the Community

  Plans continue to move forward to bring permanent, expanded primary care services to Tillsonburg through the Ingersoll Nurse Practitioner-Led Clinic (NPLC).
  In the meantime, the Tillsonburg Unattached Care Clinic (TUCC) will continue operating through the summer to provide care for community members who do not have a regular family doctor or nurse practitioner.
  As this work progresses, care in Tillsonburg is evolving from a temporary clinic model toward ongoing, long-term primary care services. This means that over time, more patients receiving care through TUCC will be connected to ongoing primary care providers.
  Delivering care during this transition is complex, and partners are working closely together to ensure that people can continue to access care locally while building a more stable, permanent system for the future.
  Patients who have already visited TUCC will be contacted directly with information about next steps for their care.
  Community members who are looking for a family doctor or nurse practitioner are encouraged to register with Health Care Connect by calling 8-1-1 or online at https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner. Additional information about future patient opportunities with the expanded NPLC in Tillsonburg will be shared as it becomes available.
  The Ingersoll NPLC and the Oxford Ontario Health Team and its partners remain committed to keeping the community informed and ensuring continued access to care as this important work moves forward.