Health Services for People Without a Family Doctor or Nurse Practitioner

IF YOU ARE EXPERIENCING A HEALTH EMERGENCY, CALL 911

Register with Health Care Connect, which refers people without a family health
care provider to those accepting new patients in their community.
Call 1-800-445-1822 or register online.

VIRTUAL CARE OPTIONS

A virtual urgent care appointment may be right for you if you or a loved one have a medical issue that is NOT life threatening but requires urgent medical attention. There is no cost accessing virtual primary care services with a valid OHIP card.

Health811

Receive advice from a nurse, ask questions about symptoms, find local services and get health information.

Health811.ontario.ca
811 (TTY 1-866-797-0007)
Available 24/7

Urgent Care Ontario

Connect virtually (video) with a doctor/nurse practitioner if you need access to timely care.

www.urgentcareontario.ca
Adult appointments: Mon – Fri 1pm – 9pm; Sat & Sun 8am – 4pm
Child/Youth appointments: Mon – Fri 1pm – 5pm

TelemedMD+

www.telmedmd.ca
1-888-350-2323
Mon – Fri 8:30am – 4:30pm

Tia Health

www.tiahealth.com

Every day 6am – 11pm

PHARMACIST PRESCRIBING

Many local pharmacies have pharmacists who can be consulted to provide treatments for minor ailments. Check with your local pharmacy about what they offer.

WALK IN/URGENT CARE CLINICS

Tillsonburg Medical Centre Urgent Care Clinic

200 Broadway at the Tillsonburg Town Centre Mall
Walk-in

Sat 8:30am – 12pm
May not be open every Saturday

St Thomas Walk-In Clinic

230 First Ave, Suite 105
St Thomas
519-633-9627

Mon – Fri 6pm – 9pm
Sat & Sun 9am – 3pm

Northwood Medical Centre Walk-In

35 Springbank Ave, Woodstock
519-537-6147

Tues 5pm – 8pm,
Wed 1pm – 4:30pm
Fri 9am – 12pm

Trusty Care Clinic

925 Dundas Street, Woodstock
519-537-2992

Mon – Fri 9:30am – 5pm
Sat 9:30am – 3pm

Delhi Community Health Centre Walk-In Clinic

105 Main St, Delhi
226-549-4004 ext. 236

Thurs 5pm – 8pm
(registration until 7:30pm)
Sat 9am – 1pm
(registration until 12:30pm)

Registration time may be shortened
due to demand. Patients with or
without a Primary Care Provider
accepted.

East Elgin FHT – Nurse Practitioner Community Outreach Clinic

9254 Plank Road, Straffordville
Straffordville Medical Clinic

Appointment Required – call 519-773-3715

Mon, Wed, & Thurs 9am – 4pm

Only open to people who live in Aylmer, Malahide or Bayham and who do not have a Primary Care Provider.

Jack Nathan Health Walk-In Clinic

499 Norwich Ave, Woodstock
(Inside Walmart)

519-286-2887

Mon – Fri 9am-5pm

The clinic’s walk-in hours can change. Please call ahead to make sure walk-in services are available.

*Please note, other services at this
site may be private

PRENATAL CARE

Norfolk Roots Midwives

norfolkrootsmidwives.ca

100 Colborne St. N, Suite F
Simcoe, ON
519-428-1414
Self referral

Southwestern Public Health

Pregnancy and baby supports, and free online prenatal classes

For more information, visit their website:
Link: Online Prenatal Classes

Thames Valley Midwives

519-433-5855
Website: THAMES VALLEY MIDWIVES (tvm.on.ca)

Woodstock Satellite Clinic:
79 Montclair Dr. Woodstock (at the Inside U Health Centre)
Tues, Wed, Thurs

Aylmer Satellite Clinic:
424 Talbot St. West, Aylmer (East Elgin Family Health Centre)
Tues only

DIABETES EDUCATION

Diabetes Education Program – Woodstock Hospital

Mon – Fri 8 am – 5:30 pm

Self-referral call: 519-421-4233 ext. 2126

Diabetes Education Program

Diabetes Education Program – Alexandra Hospital Ingersoll

Services provided in Ingersoll and Tillsonburg

Self-referral call: 519-485-1700 ext. 8455

Diabetes Education Program

CANCER SCREENING

Mammogram

Individuals 40-74 years old can self refer to Ontario Breast Screening programs (OBSP)

Tillsonburg Hospital: 519-842-6335
Woodstock Hospital: 519-539-7838

Cervical Screening

Individuals 25-70 years old can book an appointment with Southwestern Public Health

Call: 1-800-922-0096 or book online.

Colorectal Screening

Individuals 50-74 years old can call 811 (TTY 1-866- 797- 007) to have a fecal immunochemical test mailed to them

RESOURCES FOR CHILDREN

First Five

A program for children aged 0-5 years old who do not have current access to primary care.

To register, call 519-539-1111 or visit www.oxchc.ca
Clinics held in Ingersoll, Tillsonburg, and Woodstock.

The program is here to assist families and their children with:

  • The regular schedule of Well Baby Checks
  • Maintaining their child’s vaccination schedule
  • Developmental screening for physical and mental health
  • Resource navigation
  • Dietary support

They do NOT provide acute care to acute illnesses (i.e ear infections, coughs, colds, vomiting etc.), care for children 6 years or older, or pregnancy care

MENTAL HEALTH AND ADDICTIONS SUPPORT

Suicide Crisis Helpline

A safe space to talk 24/7

Dial 988
www.988.ca

Reach Out 24/7

A free, 24/7, confidential mental health and addictions support and services line

1-866-933-2023
reachout247.ca

Oxford County “Talk-In” Counselling

Provides local residents immediate access to counselling services, with clinics available in Tillsonburg, Ingersoll, and Woodstock, in safe and accessible community spaces.
ALL TALK-IN SESSIONS ARE BY APPOINTMENT ONLY.
Contact requested site in advance to pre-book appointment. Same day calls are welcome but not guaranteed.

TILLSONBURG
Mondays from 12pm – 7pm (All ages)

Canadian Mental Health Association
41 Broadway Street

1-800-859-7248

INGERSOLL
Tuesdays from 3pm – 6pm (All ages)

Canadian Mental Health Association
Location: Ingersoll Nurse Practitioner-Led Clinic,
19 King Street East

1-800-859-7248

WOODSTOCK
Mondays & Wednesdays (Children/youth from birth to 17 years of age and their caregiver)

Wellkin Child & Youth Mental Wellness
912 Dundas Street

1-877-539-0463

WOODSTOCK
Thursdays from 12pm – 7pm (All ages)

Woodstock Hospital (Athlone Entrance), 310 Juliana Drive

519-421-4223 ext. 3224
Valid Health Card required

WOODSTOCK
Saturdays from 10am – 3pm (All ages)

Canadian Mental Health Association
522 Peel Street

1-877-539-0463 ext. 7210

RAAM Oxford- Rapid Access Addiction Medicine Clinic

RAAM Oxford is a walk-in clinic for people aged 18+ who are struggling with alcohol or opioid use.

Oxford County RAAM – Oxford County Rapid Access Addiction Medications (oxfordraam.ca)

Address:
Oxford County Community Health Centre
35 Metcalf Street
Woodstock, ON
Phone: 519-539-1111
Toll free: 1-877-522-1112

RAAM DROP-IN HOURS
No appointment needed. Call or drop-in
Mondays 9am – 11am
Tuesdays 1pm – 3pm

Closed on Statutory Holidays

OTHER CARE OPTIONS

Community Support Services

For those ages 55+ or 18+ with disabilities, CSS Central Intake can connect you to
services such as:

  • Dementia and Brain Injury Support
  • Exercise Programs
  • Foot Care
  • Homemaking Supports
  • Meals on Wheels
  • Transportation

No referral is needed. Fees for some services may apply. Call 1-888-866-7518 or
email oxford.intake@von.ca for more information.

Thames Valley Family Health Team Group Programs

The Thames Valley FHT offers the following virtual programs to the general public:

  • Best Weight – practical strategies for nutrition, activity, and health behaviours
  • Dream On: Cognitive Behavioural Therapy for Insomnia
  • Heart Health – reducing your risk of cardiovascular disease
  • Leave the Pack Behind – Tools to Quit Smoking
  • Prenatal Information Group
  • Steady & Strong: A Falls Prevention Group
  • Sweet Talk: Managing Your Blood Sugars

To learn more visit thamesvalleyfht.ca.

Ingersoll Nurse Practitioner-Led Clinic

The Ingersoll Nurse Practitioner-Led Clinic offers the following programs to anyone
living in Oxford County.

  • Walk this Way Walking Group
  • 50+ Senior’s Easy Exercises and Stretches Program
  • Diabetes conversation
  • Craving Change
  • South West Self Management Program
  • Weight management and healthy living support group

To learn more, visit https://www.ingersollnplc.ca/

Southwestern Public Health

Southwestern Public Health offers immunization clinics for infants, children and adults. Please note, they do not provide travel vaccines.

To book an appointment,
call 1-800-922-0096
or
book online
Southwestern Public Health – Vaccination Clinics (office365.com)

Norfolk Family Health Team

The Norfolk Family Health Team offers community programs to anyone that lives in the surrounding area without a primary care provider.
Programs include:

  • Chronic Non-Cancer Pain Management Program
  • Foot Care Program
  • Norfolk Prenatal and Newborn Health Program
  • Registered Dietitian Services
  • Sexual Health Clinic
  • Talk-In Clinic (18+)
  • Groups and Workshops
  • And More

Call or visit their website for more information and availability.

Phone: 519 582-2323 (press 2 for Programs List)
Website: norfolkfht.ca

ALLERGY AND OTHER INJECTIONS

Delhi Community Health Centre Walk-in Clinic

The clinic offers this service during their walk-in clinic hours. Please note, for allergy injections individuals must receive their first dose at their Allergist’s office and they must have the packaging or written dosage information from the pharmacy or doctor.

105 Main St, Delhi
226-549-4004 ext. 236

Thurs 5pm – 8pm (registration until 7:30pm)
Sat 9am – 1pm (registration until 12:30pm)

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